NC DENTAL U
NC DENTAL U
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The Exceptional Dental Receptionist

Program Fee: $995.00

NC Dental U’s 40 Hour comprehensive program prepares students to serve as extraordinary Front Office Receptionists. There is a growing need for fully trained dental professionals, and we help graduates pursue the many opportunities available to them.

Are you ready to stand out from the rest at your next interview?

The Dental Receptionist's role is a very demanding one. It goes beyond being able to multi task with multiple phone lines, the patient standing in front of you and being in the front lines of making that first impression for your office. Having a solid knowledge about dental procedures, dental insurances, how to enter treatment notes is just the beginning.

  Course Overview/Description

Enjoy the rewards of working with a dentist to create brighter smiles! This exciting new Dental Receptionist Program can help you can make a difference. The essential skills you learn in this program enable you to gain the edge you need to be a Truly Exceptional Dental Receptionist.

Learn to:

  • Interact with patients and the dental team.
  • Obtain health histories and maintain patient records.
  • Understand dental terminology.
  • Schedule patients.
  • Master recall systems.
  • Assist the dentist in caring for patients.
  • Use the computer to maximize efficiency in the dental office.
  • Perform administrative duties in the dental office.
  Course Objectives

Upon successful completion of this program, students will:

  • Understand the role of the Dental Receptionist.
  • Know the basics of dental practice.
  • Develop communication skills for use with patients and coworkers.
  • Develop excellent telephone technique.
  • Produce professional written correspondence.
  • Relate to patients in a professional, caring manner.
  • Understand teamwork in the dental office.
  • Maintain quality patient records.
  • Understand information management in the dental office.
  • Become proficient with scheduling and recall systems.
  • Process dental insurance.
  • Perform inventory management and equipment maintenance.
  • Know bookkeeping and collection procedures.
  • Use the computer to promote efficiency.
  • Develop employability skills and strategies
  Certifications

Additional Certifications included with tuition:

  • CPR for the Healthcare Professional
  • Medical Office Emergencies
  • OSHA in NC Infection Control Methods
  • HIPAA

Program Fee: $995.00
Register Now!